19008, Children’s Hospital of Wisconsin Physician Leadership Academy, March 12, 2019

Wauwatosa, WI US
March 12, 2019

Children’s Hospital of Wisconsin Physician Leadership Academy

Leading Through Conflict: Tools for Having the Tough Conversations

Do you find it difficult to:

  • Speak up to confront problems constructively?
  • Give difficult performance feedback?
  • Address challenges with a superior or peers?
  • Talk openly about the issues that matter most, even when your viewpoint may be unpopular?

The most influential leaders are those who are able to have these crucial conversations in a constructive and courageous manner. The ability to speak directly about the issues that matter in ways that sustain trust and respect in the relationships involved is a high-level leadership skill that can be learned and enhanced. Leaders who are skilled at having these conversations are better positioned to gain commitment from others, resolve problems in a timely and effective manner, and lead their teams to success.

Through this session you will learn the foundations and practices essential to becoming a courageous conversation leader.

 

Target Audience

Physicians
Allied Health Care Professionals

Learning Objectives

Participants will be able to:

  • Recognize the elements that make a conversation tough.
  • Determine whether or not to address a particular conflict or initiate a tough conversation.
  • Prepare for tough conversations by reflecting on your behavioral style and typical conflict handling approach.
  • Recognize and manage your assumptions.
  • Identify strategies and tactics for having a tough conversations.
     
Additional information

CME Coordinator Contact Information

Name: 
Beth Semler
Phone Number: 
+1 (414) 266-3265
Course summary
Available credit: 
  • 3.50 AMA PRA Category 1 Credit(s)™
    AMA PRA Category 1 Credit(s)™
  • 3.50 Hours of Participation
    Hours of Participation credit.
Course opens: 
03/01/2019
Course expires: 
04/26/2019
Event starts: 
03/12/2019 - 1:00pm
Event ends: 
03/12/2019 - 5:00pm
Cost:
$0.00
Rating: 
0

Children’s Hospital of Wisconsin Physician Leadership Academy

Leading Through Conflict: Tools for Having the Tough Conversations

(March 12, 2019)   SPEAKERS: Nathan Sheets and Wes Avants

TIME

TOPIC

FACILITATOR

1:00 PM – 1:10 PM

Welcome and Overview of Objectives/Agenda

Nathan

1:10 PM – 1:30 PM

What is Conflict; Conflict Causes

Nathan

1:30 PM – 1:50 PM

Prepare: Assessing the Relationship

Wes

1:50 PM – 2:00 PM

BREAK

2:00 PM – 2:0 PM

Prepare: Managing Assumptions, Behavioral Style and Conflict Approach

Wes

2:40 PM – 3:10

Having the Conversation: 6 Step Process

Wes & Nathan

3:10 PM – 3:20 PM

BREAK

3:20 PM – 4:50 PM

Simulation & Practice

Wes & Nathan

4:50 PM – 5:00 PM

Reflections & Close

Nathan

Children’s Hospital of Wisconsin, Primary Care
10200 Innovation Drive, Suite 100
Suite 100
Wauwatosa, WI 53226
United States

Activity Director:
Mary Sisney, RN, BSN, MBA – Vice President, Primary Care

Physician Planners:
Smriti Khare, MD
Bob Rohloff, MD

Speakers:
Wes Avants, Executive Director of CTI
Nathan Sheets, CHW Organizational Development

The persons in control of content have NO relevant financial relationships to disclose.

The Medical College of Wisconsin is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The Medical College of Wisconsin designates this live activity for a maximum of 3.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The Medical College of Wisconsin designates this activity for up to 3.5 hours of participation for continuing education for allied health professionals.

Available Credit

  • 3.50 AMA PRA Category 1 Credit(s)™
    AMA PRA Category 1 Credit(s)™
  • 3.50 Hours of Participation
    Hours of Participation credit.

Accreditation Period

Course opens: 
03/01/2019
Course expires: 
04/26/2019

Price

Cost:
$0.00
Please login or register to take this course.