Leadership Academy - Leading Through Conflict
The most influential leaders are those who are able to address conflicts and have the tough conversations in a constructive and courageous manner. The ability to speak directly about the issues that matter in ways that sustain trust and respect in the relationships involved is a high level leadership skill that can be learned and enhanced. Leaders who are skilled at having these conversations are better positioned to gain commitment from others, resolve conflicts in a timely and effective manner, and lead their teams to success.
Through this session you will learn the foundations and practices essential to becoming a conflict competent leader.
- Allied Health Care Professionals
Participants who engage in this educational intervention will be able to:
- Define Understand Children’s improvement methodology
- Describe the foundations and principles of process improvement
- Apply Lean improvement tools & techniques
1:00 PM – 1:10 PM
Welcome and Overview of Objectives/Agenda
1:10 PM – 1:30 PM
What is Conflict; Conflict Causes
1:30 PM – 1:50 PM
Prepare: Assessing the Relationship
1:50 PM – 2:00 PM
2:00 PM – 2:40 PM
Prepare: Managing Assumptions, Behavioral Style and Conflict Approach
2:40 PM – 3:10
Having the Conversation: 6 Step Process
3:10 PM – 3:20 PM
3:20 PM – 4:50 PM
Simulation & Practice
Wes & Nathan (TBD)
4:50 PM – 5:00 PM
Reflections & Close
In accordance with the ACCME® Standards for Commercial Support Six, all in control of content must disclose any relevant financial relationships. The following in control of content had no relevant financial relationships to disclose.
- Nathan Sheets, MEd, SSCC
Leadership Development Program Manager
- Wes Avants
The Medical College of Wisconsin is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
The Medical College of Wisconsin designates this live activity for a maximum of 3.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Medical College of Wisconsin designates this activity for up to 3.5 hours of participation for continuing education for allied health professionals.
- 3.50 AMA PRA Category 1 Credit(s)™AMA PRA Category 1 Credit(s)™
- 3.50 Hours of ParticipationHours of Participation credit.