Buoyancy, Belay, Broken: Peering Over the Precipice of Burnout

Milwaukee, WI US
September 13, 2019

The term Burnout was first coined by Freudenberger in 1974, when the consequences of chronic exposure to stressors in public service workers was witnessed and classified.  Maslach and Jackson in 1986 conceptualized burnout as a three-dimensional construct including Emotional Exhaustion, Depersonalization, and Diminished Personal Accomplishment.  Health care providers, both medical and psychological, are exposed to high levels of stress and as such are at risk for experiencing mental disorder, suicide, substance abuse and overall impairment in functioning.  Individuals experiencing burnout have higher risks of making poor decisions. This puts patients at the risk not only of poor medical decisions, but also compromised patient-provider relationships and a lack of collaborative health care across disciplines.  In addition, situations outside of the provider patient relationship can also add increased stress.  An ever-increasing litigious society can be threatening and placing providers in bureaucratic systems that force providers to be in roles for which they were not trained (i.e. administrative duties and significant clinical documentation) also increases the risks of burnout.  As stressors go up, professionalism goes down and unprofessional conduct impacts not only patient care but providers wellbeing. 

Mitigation of burnout has traditionally focused on self-awareness and personal and professional self-care. Abundant literature supports interventions that outline the importance of regular exercise, good sleep hygiene, eating a healthy diet, fostering healthy relationships with family and friends, and engaging in religious or spiritual life.  Professional self-care may include organizational improvement initiatives, peer processing groups, and supervision or psychotherapy as well.

Unfortunately, despite a clear definition (diagnosis) of burnout, scales to accurately identify it, and well documented self-care interventions (treatments), the prevalence of burnout in health care providers continues to rise.  Studies estimate that between 21% to 61% of mental health providers experience signs of burnout (Morse et al., 2012) and over half of physicians are experiencing signs of burnout. These numbers appear to be rising. Careful consideration of this health care crisis is necessary to help sustain present providers as well as attract and train future professionals. 

Target Audience

  • Physicians
  • Psychologists
  • Allied Health Professionals
  • Social Workers
  • Chaplains

Learning Objectives

  1. Given that "burnout" is a diagnosis assigned to health care providers, outline present symptom profile and strategies for treatment..
  2. Identify behaviors that indicate possible impairment in health care providers and discuss competence/fitness for duty evaluations.
  3. Analyze challenges facing health care providers focusing on age and gender differences and share perspectives related to "duty to whom".
  4. Outline personal barriers to sustaining careers in the health care field and discuss how to communicate needs concerning system-based challenges.
Additional information

CME Coordinator Contact Information

Diane Kramer
Phone Number: 
+1 (414) 955-8498
Course summary
Available credit: 
  • 6.50 AMA PRA Category 1 Credit(s)™
    AMA PRA Category 1 Credit(s)™
  • 6.50 Hours of Participation
    Hours of Participation credit.
Course opens: 
Course expires: 
Event starts: 
09/13/2019 - 8:00am
Event ends: 
09/13/2019 - 4:30pm
8:00 amCheck-in with Continental Breakfast
8:25 amWelcome and Opening Comments
8:30 amSearching for a Hand Hold - Jonathan Gully, MD
9:00 amCompassion Fatigue: How to Avoid the Pitfalls - Lawrence Miller, PsyD
9:45 amBreak
10:00 amPanel Discussion: Is this Working? - Moderator: Brittany Bice-Urbach, PhD
11:00 amStaying Between the Lines: Assessing the Impaired Provider - Alison Minkin, PhD
12:00 pmLunch (provided)
1:00 pmHanging in Tension: The State of the Science - David Cipriano, PhD
2:00 pmBreak
2:15 pmAcross the Ages: Duty to Whom? - Moderator: Sadie Larsen, PhD
3:15 pmIndividual Burnout and the Organization - Michelle Shasha, PhD and Natalie Fleury, JD
4:00 pmWhat Do We Do Now? - Moderator: Kenneth Grizzle, PhD
4:30 pmThank you for coming!


Medical College of Wisconsin
8701 Watertown Plank Road
Alumni Center
Milwaukee, WI 53226
United States
+1 (414) 955-8498

The Medical College of Wisconsin is in the midst of significant construction and parking lot maintenance.  We have been notified that there will not be adequate parking on the MCW campus for the attendees who will register for the conference. 

Please know that we have arranged for a free shuttle service for you for the short ride from the Park & Ride lot at 10001 Watertown Plank Road to the Medical College.  A large Lamers bus (white bus with red lettering) will be making 2 trips to the Medical College, one at 7:30 am and 7:50 am.  The same shuttle service will return you to your car at either 4:40pm or 5:00pm following the closing of the conference.

***Please arrive at the Park & Ride lot by 7:20 am in order for the shuttle service to chauffeur you to the main entrance of the Medical College by 8:00am for conference check in and breakfast.***

Milwaukee County, Wauwatosa (US 45/Watertown Plank Rd.)





  • US 45, exit 40
  • Exit West Watertown Plank Rd.
  • Proceed west on Watertown Plank Road for approximately 3 blocks
  • Turn north on Swan Blvd.
  • Turn left onto Underwood Parkway
  • Lot on north side of Watertown Plank Rd.


  • Free parking
  • Lighted lot
  • 175 auto stalls
  • All lots have handicap accessible parking stalls
  • Close access to or near:

Jo Weis, PhD - Program Director

Jonathan Gully, MD - Planner and presenter

Lawrence Miller, PsyD - Planner and presenter

Alison Minkin, PhD - Presenter

David Cipriano, PhD - Presenter

Michelle Shasha, PhD - Presenter

Natalie Fleury, JD - Presenter

Kenneth Grizzle, PhD - Planner and moderator

Sadie Larsen, PhD - Planner and moderator

Brittany Bice-Urbach, PhD - Planner and moderator

Heather Smith, PhD - Planner

Lawrence Miller, PsyD - Planner and presenter

Kristen Tym, MA - Planner

Diane Kramer - Planner



All persons in control of content have NO relevant financial relationships to disclose.

ACCME Accreditation Statement:
The Medical College of Wisconsin is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

AMA Credit Designation Statement:
The Medical College of Wisconsin designates this Live Activity for a maximum of 6.5  AMA PRA Category 1 Credits™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Hours of Participation for Allied Health Care Professionals
The Medical College of Wisconsin designates this activity for up to 6.5 hours of participation for continuing education for allied health professionals. 



Available Credit

  • 6.50 AMA PRA Category 1 Credit(s)™
    AMA PRA Category 1 Credit(s)™
  • 6.50 Hours of Participation
    Hours of Participation credit.

Accreditation Period

Course opens: 
Course expires: 


Please login or register to take this course.
Registration & Credit FeesAmount:
MECN Members & MCW affiliated hospital staff/employees$  80.00
Course credits are an additional $25. 
CE credit$  25.00

The billing address entered upon check out must match the address associated with the credit card used or your credit card will be declined.

Please note: A $4.00 non-refundable processing fee is assessed on all registrations.

Registration fees include: course materials, continental breakfast, lunch and refreshments.

Refunds: Registration and CE credit fee refunds will be provided if requested prior to 12:00 noon on September 11, 2019. Submit refund requests to Diane Kramer at dkramer@mcw.edu.