Session Name: APPLY | Crucial Conversations & Accountability & Influencing without Authority

Time: 01/16

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Comments and Feedback on the learning experience, content, procedure, and instructors, etc. in this session.
As a result of my participation in this activity, I am better able to... 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly disagree
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Describe what influence means in the context of authority with the caveat of working remotely
Distinguish between personal and positional sources of power in the absence of proximity
Apply the influence model to increase influence in the organization by identifying potential allies and understanding their work style preferences
How to be intentional about remaining connected
Create a culture of candor where people are able to come to agreement about difficult changes
Talk openly and honest with people no matter how delicate the topic or powerful the individual.
Make decisions in a way that encourages people to act on them with conviction; eliminating resistance and negativity.
Speak up when things are getting off track (in or out of meetings) and suggest how to make improvements.
Effectively hold conversations in which stakes are high, emotions are strong, and opinions differ.
Hold anyone accountable – no matter the person’s power, position, or temperament
Master performance discussions – get positive results and maintain good relationships
Motivate others without using power – clearly and concisely explain specific, natural consequences, and permanently resolve problems
Manage projects without taking over – creatively help others avoid excuses, keep projects on track, and resolve performance barriers
Move to action – agree on a plan, follow up, engage in good reporting practices, and manage new expectations
The following speaker(s) demonstrated experiential knowledge of the topic 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly Disagree
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Nate Filzen
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The content provided a fair and balanced coverage of the topic
The content was free of commercial bias