Session Name: Communicating with Angry Patients and Families

Date: 07/30/2024

We appreciate your time and effort in participating in this CME Sessional Evaluation. This evaluation is a pipeline to bring your voice to the leadership, instructors, and CME team. We value your voice and try our best to improve the quality of future activities.

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Did/Will you use this information for specific patient(s)?
What patient/health care problem recently challenged you, and you wish you knew more about? Feedback will help formulate ideas for future Lunch and Learn topics.
Comments and Feedback on the learning experience, content, procedure, and instructors, etc. in this session.
As a result of my participation in this activity, I am better able to... 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly disagree
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Understand parental stress and distress.
Learn skills to help de-escalate angry patients and families.
Understand your personal limits when interacting with angry patients and families.
Learn the importance of self-care after negative interactions and beyond.
The following speaker(s) demonstrated experiential knowledge of the topic 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly Disagree
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Mallory Salentine, MD
Charles Rothschild, MD
Michele Schreck, LPC
Choose the option that best fits your evaluation of this activity: 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly Disagree
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The content provided a fair and balanced coverage of the topic
The content was free of commercial bias