Session Name: Customer Service Excellence, Trust & Building Relationships, Values & Character, High Performing Teams

Time: April 24, 2025

We appreciate your time and effort in participating in this CME Sessional Evaluation. This evaluation is a pipeline to bring your voice to the leadership, instructors, and CME team. We value your voice and try our best to improve the quality of future activities.

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Did/Will you use this information for specific patient(s)?
What patient/health care problem recently challenged you, and you wish you knew more about?
Comments and Feedback on the learning experience, content, procedure, and instructors, etc. in this session.
As a result of my participation in this activity, I am better able to... 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly disagree
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Demonstrate effective communication strategies to enhance personal, professional, and patient communication.
Identify techniques to reflect and enhance emotional intelligence.
Practice using electronic tools for professional communication and organization.
Establish professional relationships founded on trust, interpersonal interactions, and effective communication to navigate challenging situations.
Reflect on the impact of change in the organization and understand your ability to navigate change and influence those around you.
The following speaker(s) demonstrated experiential knowledge of the topic 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly Disagree
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Nate Filzen
Allison Duey-Holtz, MSN, CPNP-PC
Sarah Vanderlinden, DMSc, PA-C, DFAAPA
Choose the option that best fits your evaluation of this activity: 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly Disagree
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The content provided a fair and balanced coverage of the topic
The content was free of commercial bias