Session Name: APP Leads & Managers | September 2025

Time: September 23, 2025

We appreciate your time and effort in participating in this CME Sessional Evaluation. This evaluation is a pipeline to bring your voice to the leadership, instructors, and CME team. We value your voice and try our best to improve the quality of future activities.

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Did/Will you use this information for specific patient(s)?
What patient/health care problem recently challenged you, and you wish you knew more about?
Comments and Feedback on the learning experience, content, procedure, and instructors, etc. in this session.
As a result of my participation in this activity, I am better able to... 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly disagree
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Define what it means to be a High Reliability Organization (HRO), outline its guiding principles, and explain why pursuing HRO status is essential for patient safety, quality, and organizational resilience.
Describe the HRO journey at FTCH, including key initiatives such as Plan for Reli, strengthening event reporting, and shaping a just culture that supports transparency and learning.
Highlight the critical role clinicians, particularly APPs, play in embedding HRO principles into daily practice, participating in training, and modeling behaviors that sustain a culture of reliability.
The following speaker(s) demonstrated experiential knowledge of the topic 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly Disagree
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Jennifer Mahaffey, MPAS, PA-C
Choose the option that best fits your evaluation of this activity: 4 - Strongly Agree 3- Agree 2 - Somewhat Disagree 1- Strongly Disagree
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The content provided a fair and balanced coverage of the topic
The content was free of commercial bias