Program Description: 

“Empathy is understanding someone else’s experience so much that you can imagine having their experience yourself. It is the foundation for kindness and understanding. It helps us in relationships to understand the needs, experiences, and feelings of the other person.”  The purpose of the pre work is to provide information regarding the value of empathy and compassion in healthcare.  The in person session will focus upon learning and incorporating tools to communicate empathy into daily practice

Key Words: 

Advanced Practice Provider, Clinical Nurse Specialist, Professional Development, Continuing Education 

Target audience: 
  • Nurse Practitioner
  • Physician Assistant
  • Clinical nurse specialist
  • CRNA
  • CAA
  • Professional development
  • Generational Dynamics
  • Communication
Learning objectives: 
Participants who engage in this educational intervention will be able to:
  • Differentiate empathy, compassion, and sympathy and explain their distinct roles in clinical communication.
  • Analyze the impact of empathetic communication on patient outcomes, patient experience, and healthcare provider well-being.
  • Demonstrate practical strategies to incorporate empathy into patient interactions across diverse clinical scenarios.
Faculty & credentials: 
Activity Director(s):
Jerrid Dokey, PA-C
Department of Orthopedic Surgery
Division of Advance Practice Providers 
Medical College of Wisconsin
 
Allison Duey-Holtz MSN, CPNP-PC
Assistant Director Children's Specialty Group Advanced Practice Providers
Department of Orthopedic Surgery
Medical College of Wisconsin
 
Christa Thalacker, APNP
Medical College of Wisconsin
 
Speaker:
Kate Kelley
Experience Education Consultant
 
Timothy Wynn
Patient Representative
 
In accordance with the ACCME® Standards for Integrity and Independence in Accredited Continuing Education, Standard 3, all persons in control of content must disclose any relevant financial relationships. It is the policy of the Medical College of Wisconsin to identify, mitigate and disclose the absence or presence of all relevant financial relationships with ineligible companies held by the speakers/presenters, authors, planners, and other persons who may influence content of this accredited continuing education. The following in control of content had no relevant financial relationships to disclose.
  • Jerrid Dokey
  • Allison Duey-Holtz
  • Christa Thalacker
  • Kate Kelley
  • Timothy Wynn

Contact

Name: 
Allison Duey-Holtz
Email: 
[email protected]

ACCME Accreditation Statement:
The Medical College of Wisconsin is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

AMA Credit Designation Statement:
The Medical College of Wisconsin designates this live activity for a maximum of 1.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Hours of Participation for Allied Health Care Professionals:
The Medical College of Wisconsin designates this activity for up to 1.00 hours of participation for continuing education for allied health professionals.

 AANP Credit Designation Statement:

The Medical College of Wisconsin, Inc. is approved as a provider of nurse practitioner continuing education by the American Association of Nurse Practitioners: AANP Provider Number 150930. This program has been approved for up to 1.0 contact hours of continuing education (which includes 0 hours of pharmacology). Nurse Practitioners should claim only those hours actually spent participating in the CME activity.

Session date: 
01/29/2026 - 1:00pm to 4:00pm CST
Location: 
Children's WIsconsin
9000 W Wisconsin Ave
Milwaukee, WI 53226
United States
See map: Google Maps
Add to calendar: 
  • 3.00 AMA PRA Category 1 Credit(s)™
    AMA PRA Category 1 Credit(s)™
  • 3.00 Hours of Participation
    Hours of Participation credit.
  • 3.00 NP Contact Hours
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