Accountability; a buzz word at its finest.  Unfournately, most of the rhetoric about accountability ahppens retrospectively, point out lapses and attributing causes of failure rather than focusing on times in which it is strong and present.  Through a Harvard Business School Cas Study on the Space Shuttle Columbia, this workshop begins to shift the conversation away from traditional punitive definitions of accountability for removing barriers to staff success.

When leaders consistently provide tangible resources and motivational support necessary to get a job done, staff become increasingly confident in independently making decisions and removing barriers.  The confidences affords staff the security to begin taking risks in their work that drive management objectives forward evne in the absence of directives.  In a culture of accountability, staff members redefine strong outcomes and continually push for even higher levels of breakthrough performance.