Program Description: 

Bring your own beverage, lunch will be provided.

Please RSVP to Carletta Rhodes at

Nursing homes are increasingly becoming more racially/ethnically diverse, making the need for culturally sensitive care (CSC) and increasing the diversity of nursing home staff even greater. Yet, there is little understanding onto what CSC consists of. This study examines a case study involving Hmong nursing home staff members at a high proportion minority nursing home to unpack what is CSC, the outcomes of CSC, and the emotional labor involved in CSC. The findings of this case study illuminate that additional research is needed and more institutional support is needed for these staff members.


    Target audience: 
    • Physicians
    • Allied Health Care Professionals
    • Fellows
    • Residents
    • Students
    Learning objectives: 

    By the end of this presentation, participants will be able to:

    • Understand conceptual work supporting culturally-sensitive care and its application to institutional long-term care
    • Identify key care processes in place when nursing care is delivered by racially/ethnically diverse staff who match the cultural background of residents


    Faculty & credentials: 

    In accordance with the ACCME® Standards for Commercial Support Six, all in control of content must disclose any relevant financial relationships. The following in control of content had no relevant financial relationships to disclose.

    Program Director: Linda Meurer, MD

    Presenters: Mai See Thao, PhD

    Dr. Mai See Thao received her PhD in medical anthropology from the University of Minnesota. Dr. Thao’s research interests are on chronic disease, chronic disease management, and historical trauma in immigrant and refugee communities. She has extensive years of experience conducting community-based participatory research. Currently in her fellowship in the Department of Family and Community Medicine, she has built intentional relationships with the Hmong community and working on capacity building with Hmong community members to conduct participatory action research that intervenes in Hmong health disparities.



    Melissa DeNomie
    Phone number: 
    +1 (414) 955-8867

    ACCME Accreditation Statement:
    The Medical College of Wisconsin is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

    AMA Credit Designation Statement:
    The Medical College of Wisconsin designates this live activity for a maximum of 1 AMA PRA Category 1 Credit™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    Hours of Participation for Allied Health Care Professionals:
    The Medical College of Wisconsin designates this activity for up to 1 hour of participation for continuing education for allied health professionals.

      Session date: 
      01/13/2020 - 10:39am CST

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