Truth Telling Challenges for Mental Health Providers in a Changing Environment

Milwaukee, WI US
September 14, 2018

Truth telling is a complex undertaking when considering complex clinical situations.  Simply telling another person what one determines to be the truth is a gross oversimplification.  Professionals who are involved in mental health have duties not only to their patients but also to the ethical codes of their profession and to the laws concerning public health.  Institutional policies and contractual agreements may now be impacting truth telling in ways easily defined and also in ways less overtly apparent.  Practice-system barriers challenge the balance of ethical and moral decision making.  Open medical records are informing transparency but may also impact case conceptualization, treatment planning and documentation   Discussions with patients regarding these changes may be challenging and affect therapeutic relationships.   In addition, patient satisfaction surveys may unknowingly trigger professional biases.  This conference will identify these challenging issues and offer discussion as to the impact on the practice of psychology.   

Target Audience


Social Workers


Allied Health Professionals

Learning Objectives

1. Explain the basic tenants of medical decision making.

2. Assess the impact of changes in medical record policies on psychological practice and it efficacy.

3. Discuss the effect of patient satisfaction surveys on truth telling and the psychologist-client relationship.

4. Describe strategies to communicate effectively with patients and within multidisciplinary teams in an era of open access.

Additional information

CME Coordinator Contact Information

Diane Kramer
Phone Number: 
+1 (414) 955-8498
Course summary
Available credit: 
  • 4.00 APA
    APA credit.
Course opens: 
Course expires: 
Event starts: 
09/14/2018 - 8:00am
Event ends: 
09/14/2018 - 12:00pm

Conference program

7:55 amWelcome and Opening Comments
8:00 am Moral Decision Making
Fabrice Jotterand, Ph.D., M.A.
Associate Professor of Bioethics and Medical Humanities - Medical College of Wisconsin
8:30 am 

Outlining Potential Practice Issues Relating to Open Access to Patient Mental Health Records and Patient Surveys
Heather Smith PhD

9:30 amBreak
9:45 amSpeaking Truth to Teams and Patients: What and How do We Share in the Brave New World of Transparency 
Brad Grunert, PhD
10:45 amRoundtable discussions (Generation of Questions)
Open records, Open Feedback, Open Minds: Is Truth Telling Possible?
11:30 amPanel discussion: Featuring today’s speakers and community psychologists
Moderated by Sadie Larsen, PhD
12:00 pmClosing




The Medical College of Wisconsin
8701 Watertown Plank Road
Alumni Center
Milwaukee, WI 53226
United States
+1 (414) 955-8498

Fabrice Jotterand, PhD, MA - Presenter

Heather Smith, PhD - Presenter

Jonathan Gully, MD - Presenter

Jo Weis, PhD - Program Director

Sadie Larsen, PhD - Program Committee

Jeffrey Karst, PhD - Program Committee

Ken Grizzle, PhD - Program Committee

Brittany Brice-Urbach, PhD - Program Committee

Kim Anderson-Khan - Panelist

Kris Tym - Program Committee

Diane Kramer - Program Committee

All persons in control of content have NO relevant financial relationships to disclose.

Psychology CE Credit Statement:
The Medical College of Wisconsin is approved by the American Psychological Association to sponsor continuing education for psychologists. The Medical College of Wisconsin maintains responsibility for this program and its content.

This activity contains content or processes that may be potentially stressful.


Social Workers will be awarded American Psychological Association credit however it will be the participant's responsibility to contact their individual association board to determine if APA credits will be accepted.

Available Credit

  • 4.00 APA
    APA credit.

Accreditation Period

Course opens: 
Course expires: 


Please login or register to take this course.

General Registration = $75.00
MECN members & MCW affiliated hospital staff/employees = $65.00

CE accreditation/certificate = $25.00

* Please note that the billing address entered upon checkout MUST match the billing address on the credit card you will be using to pay for the course. MCW accepts MasterCard, VISA and Discover cards.

A $3.50 non-refundable processing fee is assessed on all registrations.

Refund Policy: Refunds will be provided if requested prior to 12:00 noon on September 12, 2018. Refund requests must be submitted to Diane Kramer at (processing fee is non-refundable)

On-line registrations ONLY. No registrations will be accepted on site.

For more information or special accomodations call Diane Kramer at 414-955-8498.