Froedtert Mandatory Trainings - Healing Words 2 - Effective Apology and Truth-telling
Many organizations struggle with the concept of authentic apology and truth-telling (disclosure), especially HOW to do it - literally, how to apologize and how much information to provide.
ACCME Accreditation Statement:
The Medical College of Wisconsin is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
AMA Credit Designation Statement:
The Medical College of Wisconsin designates this live activity for a maximum of 0.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Hours of Participation for Allied Health Care Professionals:
The Medical College of Wisconsin designates this activity for up to 0.50 hours of participation for continuing education for allied health professionals.
AAPA Accreditation Statement:
This program has been reviewed and is approved for a maximum of 0.50 AAPA Category 1 CME credits by the AAPA Review Panel. Approval is valid for one year from the issue date of
10/07/2016 . Participants may submit the post-test at any time during that period.
This program was planned in accordance with AAPA's CME Standards for Enduring Material Programs and for Commercial Support of Enduring Material Programs.

Nurse Practitioner Accreditation Statement:
The Medical College of Wisconsin is accredited by the American Association of Nurse Practitioners as an approved provider of nurse Practitioner continuing education. Provider Number: 150930.
Nurse Practitioner Credit Designation Statement:
Medical College of Wisconsin, Inc. is approved as a provider of nurse practitioner continuing education by the American Association of Nurse Practitioners: AANP Provider Number 150930. This program has been approved for 0.50 contact hours of continuing education.
Participant must attend entire session and complete a program evaluation to earn CE credit.
Target Audience
- Physicians
- Physician Assistants
- Nurse Practitioners
Learning Objectives
- Define the rational for apology and disclosure (that is, truth-telling) as it relates to the provider-patient relationship.
- Explain the motivations for apology related to instances of unexpected outcomes in medicine.
- Recognize roadblocks to apology in the healthcare setting and offer mitigating strategies
Planning Committee:
Julie Raaum, RN, MSN, DNP
Jane Cubbs, RN, BSN-bC
Sarah Vanderlinden, MPAS, PA-C
Linda Caples, MBA
No persons in control of content have relevant finanical relationships.
Available Credit
- 0.50 AMA PRA Category 1 Credit(s)™AMA PRA Category 1 Credit(s)™
- 0.50 Hours of ParticipationHours of Participation credit.
- 0.50 NP Contact Hours
- 0.50 PAPA credit.

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