Program Description: 

In 2010 the family caregiver support ratio was more than seven potential family caregivers for every one person over 80 years old; a ratio that will decline sharply to 4:1 by 2030. Shrinking family size and rising demand may place additional stress on family caregivers and those that they care for (which we refer to as the “caregiving unit”). Our community-academic partnership, which includes a health system, an older adult support services organization, a governmental department on aging, and researchers, seeks to implement a scalable system to improve collaboration among venues that interface with family caregiving units. In this session, we will share our work to understand the systemic workflows within each organization (including process and interactions) that support the family caregiving unit. We will share our findings related to the following: 1) mechanics of the system and the interactions as experienced by the caregiving unit, 2) effective/ineffective processes, 3) uniformity of service delivery, and 4) identification of personnel involved in the system.

Please RSVP to Carletta Rhodes at 

Target audience: 
  • Physicians
  • Allied Health Care Professionals
  • Fellows
  • Residents
  • Students
Learning objectives: 

By the end of this session, participants will be able to:

1) Recite statistics that define the current status of family caregivers int he U.S.  

2) Describe the status quo of workflow processes in place to support caregiving units at a health system, senior advocacy organization, and governmental agency.

3)  Identify three systemic elements for organizations to consider when attempting interorganizational collaboration


Faculty & credentials: 

In accordance with the ACCME® Standards for Commercial Support Six, all in control of content must disclose any relevant financial relationships. The following in control of content had no relevant financial relationships to disclose.

Program Director: Linda Meurer, MD

Presenter: Leslie Ruffalo, PhD MS is an Associate Professor and the Co-Director of Medical Student Education in the Department of Family and Community Medicine at the Medical College of Wisconsin. In addition to the Department of Family and Community Medicine, she maintains faculty appointments in the Office of Community Engagement, the Graduate School, and the Kern Institute.  Dr. Ruffalo has worked extensively with neighborhoods and communities across the state of Wisconsin to address health priority needs generated by community members. Her research philosophy is to apply community engaged research principles to answer research questions that are important to the community. Dr. Ruffalo’s research approach has been applied to veteran health, food security, school-based health and wellness, and rural health.


Melissa DeNomie
Phone number: 
+1 (414) 955-8867

ACCME Accreditation Statement:
The Medical College of Wisconsin is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

AMA Credit Designation Statement:
The Medical College of Wisconsin designates this live activity for a maximum of 1 AMA PRA Category 1 Credit™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Hours of Participation for Allied Health Care Professionals:
The Medical College of Wisconsin designates this activity for up to 1 hour of participation for continuing education for allied health professionals.

Session date: 
05/10/2021 - 12:00pm to 1:00pm CDT
The Medical College of Wisconsin
8701 Watertown Plank Road
This session will occur virtually
United States
  • 1.00 AMA PRA Category 1 Credit(s)™
    AMA PRA Category 1 Credit(s)™
  • 1.00 Hours of Participation
    Hours of Participation credit.

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