14120 When Your Clinical Care Is Hot but your satisfaction scores are not! What is a Doc to do?

Milwaukee, WI US
January 3, 2014

Weekly grand rounds as a forum for clinical and basic research updates in neurology with respect to diagnosis and management of neurological disorders and advances in neuroscience.  General areas of focus will include among others the following:  neuromuscular, epilepsy, sleep, movement disorders, stroke and vascular disorders, neurodegenertive, dementia and memory disorders, headaches and cranial neuralgias, autonomic disorders, and general neurologic conditions.

Accreditation Statement
The Medical College of Wisconsin is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Designation of Credit Statement
The Medical College of Wisconsin designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Hours of Participation for Allied Health Professionals
The Medical College of Wisconsin designates this activity for up to 1.0 hours of participation for continuing education for allied health professionals.


Target Audience

Neurologists and Neuropsychologists as a specialty, including both generalists and sub-specialists.  Health care providers including physicians (MD's, DO's) RN, APNP, PA,  PhD, as well as students, residents, and fellows.  Also included are basic and clinical researchers and clinicians throughout neurology, neurosurgery, and neuropsychology especially during the monthly interdisciplinary grand rounds presentations.

Learning Objectives

  • Review what is Avatar.
  • Review the service and samples process.
  • Review goal set for ALL ambulatory clinics
  • Where are we compared to that goal?
  • How can we achieve that goal (AIDET)?



Additional information


Stella Miller
Phone Number: 
+1 (414) 805-5224
Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit(s)™
    AMA PRA Category 1 Credit(s)™
  • 1.00 Hours of Participation
    Hours of Participation credit.
Course opens: 
Course expires: 
Event starts: 
01/03/2014 - 7:30am
Event ends: 
01/03/2014 - 8:30am
Froedtert & The Medical College of Wisconsin
9200 W Wisconsin Avenue
Cancer Center Conference Room M
Milwaukee, WI 53226
United States
Planning Committee:
Jonathan Florczak, MD, Assistant Professor
Christopher, PhD, Associate Professor
David Sabsevitz, PhD, Assistant Professor





Aamer Ahmed, Service Quality Manager

Diane Book, MD, Associate Professor, Department of Neurology

Lisa Hare, Manager, Performance Excellence Support Services

Joe Stiehm, Customer Experience Analyst, Planning & Strategic Support

Barbara Zembles, MHA, BSN, RN, Manager, Neurosciences Clinic

Available Credit

  • 1.00 AMA PRA Category 1 Credit(s)™
    AMA PRA Category 1 Credit(s)™
  • 1.00 Hours of Participation
    Hours of Participation credit.


Please login or register to take this course.

Required Hardware/software

WebEx Directions

To join the online meeting (Now from mobile devices!)

1. Go to: https://medicalcollege.webex.com/medicalcollege/j.php?ED=244760462&UID=1704502957&RT=MiM3
2. If requested, enter your name and email address.
3. If a password is required, enter the meeting password: (This meeting does not require a password.)
4. Click "Join".
To view in other time zones or languages, please click the link:
To join the audio conference only

1. Please call one of the following numbers:
   Meeting Place: 1-414-955-8000
2. Follow the instructions that you hear on the phone.
   Your Cisco Unified Meeting Place meeting ID: 801 918 130