Week 3: Standards of Cultural Competence in Health Care Settings to Achieve Health Equity
Readings
Rose, Chap. 15
Rose Appendix I p. 255 CLAS Standards
Smalley et al., Chap 18
Videos:
- What is culturally competent healthcare? (16:31)
- What is cultural competence? (2:12)
- Patient perspective on language barriers while hospitalized (2:39)
- Simulation: Navigating language barriers in the hospital (2:40)
- Mini-lecture on challenges and recommendations for using medical interpreters (24:18)
Learning Objectives
- Describe the components of the BELIEF and LEARN models.
- Describe Purnell’s model of cultural competence.
- Contrast the Developmental Model of Intercultural Sensitivity and the Process of Cultural Competence in the Delivery of Healthcare Services Model.
- Describe various models for improving cultural competence within the clinical education setting.
- Identify appropriate use of interpreters for language competency, common challenges, and best practices to cultivate social bonding with patients with whom physicians are not language congruent

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