Leadership Academy Leading Improvement

October 20, 2020

In this session, we’ll explore core principles of quality and process improvement and learn the tools used to lead successful improvement efforts.

Increases in the pace of change and level of complexity in today’s healthcare landscape require healthcare leaders to examine and improve all aspects of how they, and their organizations, work.

Now more than ever, we need methods that, make better use of resources, identify & eliminate waste, utilize talent to the fullest and ensure and raise quality. Methods that accomplish these aims, typically result in higher levels of team and patient satisfaction, increased efficiency and improved quality.

Target Audience

  • Physicians
  • Allied Health Care Professionals

Learning Objectives

Participants who engage in this educational intervention will be able to:

  • Define Understand Children’s improvement methodology
  • Describe the foundations and principles of process improvement
  • Apply Lean improvement tools & techniques
Additional information


Diane Koenig
Phone Number: 
+1 (414) 266-8927
Course summary
Available credit: 
  • 3.25 AMA PRA Category 1 Credit(s)™
    AMA PRA Category 1 Credit(s)™
  • 3.25 Hours of Participation
    Hours of Participation credit.
Course opens: 
Course expires: 
Event starts: 
10/20/2020 - 1:00pm CDT
Event ends: 
10/20/2020 - 4:30pm CDT



The Physician Leadership Academy at Children’s Hospital of Wisconsin

Leading Improvement – Session AGENDA

October 20, 2020




1:00 – 1:10 PM

Welcome and Overview of Objectives/Agenda


1:10 – 1:20 PM

Quality Improvement in Healthcare (including video)

Jackie or Nathan

1:20 – 1:45 PM

Foundations of Process Improvement


1:45 – 1:55 PM

Children’s Methodology & Improvement Lifecycle


1:55 – 2:00 PM



2:00 – 2:55 PM

Improvement Tools & Techniques

(Process Mapping & Breakout, Intro to Identifying Waste)


2:55 – 3:00 PM



3:00 – 3:55 PM

Improvement Tools & Techniques

(Identifying Waste Breakout, Root Cause Analysis & Breakout)


3:55 – 4:00 PM



4:00 – 4:25 PM

Sustaining Improvement & Breakout

Mo or Nathan

4:25 – 4:30 PM

Reflections & Close



Children's Hospital
Milwaukee, WI 53226
United States

In accordance with the ACCME® Standards for Commercial Support Six, all in control of content must disclose any relevant financial relationships. The following in control of content had no relevant financial relationships to disclose.


Mo Kasti
CTI Leadership

Nathan Sheets, MEd, SSCC
Leadership Development Program Manager
Organizational Development
Children's Wisconsin

Jacalyn Stetina
Executive Director
Physician Leadership Institute

The Medical College of Wisconsin is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The Medical College of Wisconsin designates this live activity for a maximum of 3.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The Medical College of Wisconsin designates this activity for up to 3.25 hours of participation for continuing education for allied health professionals.

Available Credit

  • 3.25 AMA PRA Category 1 Credit(s)™
    AMA PRA Category 1 Credit(s)™
  • 3.25 Hours of Participation
    Hours of Participation credit.


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